Last Updated: August 6, 2020

Protecting individual privacy is important to Safe Haven Medical Outreach (“Safe Haven”,  “SHMO”, “us” or “our” or “we”). This Privacy Policy (the “Privacy Policy”) describes how we collect, use and disclose the information from you gathered through the website located (“the website”). This Privacy Policy applies only to Safe Haven’s online information gathering and does not apply to information collected offline. Nor does it apply to companies that Safe Haven does not own or control, or to individuals that are not under our supervisory control. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing the Website you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use any of the links on this Website.

Please understand that whenever you voluntarily disclose Personal Information online this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times, and protect your information in several ways. Your information is stored on a secure server that Safe Haven and its authorized personnel can only access through a password. Additionally, we encrypt your information to prevent third parties without authorization from intercepting your information when it is in transit to us.


The notifications provided by this Privacy Policy include:

  • What personally identifiable information we collect from you through the Websites.
  • How we use the information we collect.
  • With whom the information may be shared.
  • The kind of procedures we employ in an effort to prevent the unauthorized access, use or disclosure of information you provide to us.
  • Information related to third-party websites.
  • The laws that apply to those accessing our Websites from outside of the United States.
  • How you can learn about changes to our privacy policies, practices and procedures.
  • Special provisions related to the European Union’s General Data Protection Regulation

1. Changes to Our Privacy Policy.

We may update this Privacy Policy from time to time, so please check this Privacy Policy periodically for changes. The date this Privacy Policy was last updated is stated at the beginning of this document. Your use of the Website following the posting of any revised Privacy Policy is subject to the most recent policies stated.

2. The Information We Collect.

A. Personally Identifiable Information.

“Personally Identifiable Information” is information, that either alone or in combination with other information, identifies you. When we combine other information (i.e., information that does not, on its own, identify you), with Personally Identifiable Information, we treat the combined information as Personally Identifiable Information. You may freely visit our Website anonymously and without being required to provide us with any Personally Identifiable Information. However, certain requests and features do require that you provide us with some Personally Identifiable Information, as more particularly described below.

B. When and How We Collect and Use Personally Identifiable Information.

We and our service providers collect the Personally Identifiable Information set forth below in order to provide the requested services, features or resources available via the Website to you, or because we are legally required to do so. If you do not provide the Personally Identifiable Information requested, we may not be able to provide you with the requested services, features or resources.

Depending on the service or process, the Personal Information you may be asked to provide may include:

  • Name
  • Postal Address
  • Email address
  • Phone number
  • Credit or Debit Card Information
  • Age
  • Gender or other demographic information
  • Location information

The Personally Identifiable Information we and our service providers collect includes but is not limited to:

  • Email Newsletter; News & Related Information.
    Safe Haven offers various subscription lists and event invitations to which you could voluntarily submit your name, mailing address and/or email address. If you no longer wish to receive any of these emails and/or invitations, you may opt-out by clicking on and completing the opt-out link provided at the bottom of the applicable email.
  • Contact Us.
    The Website provides links for questions, support and help. If you contact us through any of these contact forms, we will collect your email address, and any other personal information that you provide to us. We will use the information you provide to contact you and to respond to any requests and/or questions.
  • Personally Identifiable Information Collected When You Access our Services, Volunteer Applications and Donation Opportunities.
    If you opt to access/subscribe to any of our products and services, make a donation to our organization or submit a volunteer application, you will be asked to provide us with a variety of Personally Identifiable Information, which in many cases will require that you provide us or third party donation services with credit card information for payment. Please note that these third party providers may have policies that contain other terms and conditions, including additional terms related to the use and sharing of your Personally Identifiable Information.
  • Personally Identifiable Information You Disclose Relating to Others.
    If you disclose any Personally Identifiable Information relating to other people to us or to our service providers in connection with your use of the Website, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

C. Information We Automatically Collect through the Website.
We and our service providers collect the following types of information automatically when you visit the Website:

  • Log Information.
    When you visit and use the Website our servers automatically record information, including your Internet Protocol address. An IP Address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We also may collect your browser type, referring URLs (e.g., the site you visited before coming to our Services), number of clicks, and how you interact with links on the Website, domain names associated with your internet service provider, pages viewed, and other such information. We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients. We use all such aforementioned information to track Website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our supporters and the public are using our Website. We may use this information to enhance our Website or for other lawful purposes.
  • Cookies and Similar Technology.   
    When you use or access the Website, we use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect information about how you use the Website. We process the information, including Personally Identifiable Information, collected through such technologies to further our legitimate interests in operating the Website, enhance your experience through personalization, and help us better understand the features of the Website that you and other users are most interested in.
    Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of device identifiers. If you choose to reject cookies or block device identifiers, some features of the Website may not be available or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings. Learn more about blocking cookies on your browser at
    When you access the Website via a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may also share your device’s physical location, combined with information about what advertisements you view and other information we collect, with our marketing partners to enable them to provide you with more personalized content and to study the effectiveness of advertising campaigns. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location but if you do, we and/or our marketing partners may not be able to provide you with the applicable personalized services and content.
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.2 yearsAnalytics
_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.1 dayAnalytics
_gat_gtag_UA_175370404_1Google uses this cookie to distinguish users.1 minuteAnalytics
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".1 yearNecessary
cookielawinfo-checkbox-non-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Non-necessary".1 yearNecessary
  • Other Information.
    In addition to the other information outlined in this Section 2.C, we may also collect information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as but not limited to: (i) demographic information and other information provided by you that does not reveal your specific identity; and (ii) information that has been aggregated in a manner that it no longer reveals your specific identity.

3. How We Use Your Personally Identifiable Information.

A. Use of Personally Identifiable Information.
We and our service providers may use Personally Identifiable Information as described in this Privacy Policy, including the following:

  1. administering our Website and related services, resources,  and business including responding to your inquiries, fulfilling your requests, and providing you with related customer service;
  2. verifying and vetting volunteer applications;
  3. sending statements, and letters relative to donations and tax reporting documents;
  4. sending you email notifications that you have specifically requested;
  5. sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
  6. dealing with inquiries and complaints made by or about you relating to our Website;
  7. verifying compliance with the terms and conditions governing the use of our Website (including monitoring private messages sent through our Website private messaging service); and
  8. for our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, or improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities.

B. To Whom We Disclose Personally Identifiable Information and Non Personally Identifiable Information.
We may disclose your Personally and non-Personally Identifiable Information to any of our employees, officers, insurers, professional advisers, agents, subcontractors or to any member of our group of companies as reasonably necessary for the purposes set out in this policy.
In addition, we may disclose your Personally and Non-personally Identifiable Information to:

  • Our Service Providers. We employ service providers to perform tasks on our behalf and to assist us in providing the Website and related services, such as website hosting, data analysis, payment processing, order fulfillment, customer service, information technology and related infrastructure provision, email delivery, and other services.
  • Third-Party Vendors. Safe Haven uses third-party vendors (such as Google Analytics) to analyze how users use our website and services. We may use anonymous and aggregated data collected by Safe Haven itself or by such third parties on behalf of Safe Haven to track and examine the use of the Safe Haven Services, to create statistics and reports for various business purposes, and to aggregate such anonymous data and share it with service providers or business and non-profit partners. However, such data will not include information that enables such third parties to identify you individually without your information. The Personally Identifiable Information compiled in our registration and subscription databases will not be shared with any marketing firms or other third parties (other than those providing services to Safe Haven and that are restricted to using such information on behalf of our organization and solely as and to the extent necessary to provide such services to Safe Haven) without the express consent of the registrant or subscriber. If you choose, you can opt out by turning off cookies in your browser, by using the preferences settings of your browser. You can opt-out from being tracked by Google Analytics by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser, by visiting:
  • Law Enforcement, Government Agencies, and Courts. We may disclose Personally Identifiable Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our legal or other rights or to defend against a legal claim or as otherwise required or allowed by law, or to protect the rights, property, or safety of a customer or any other person. We may also disclose Personally Identifiable Information to investigate or prevent a violation by you of any contractual or other relationship with us, or your illegal or harmful activity.
  • Safe Haven may also use your Personal Identifiable Information to identify which user account or IP address to terminate in the event that Safe Haven decides to terminate your use of, or registration on, the Website or related services, as required by applicable law.
  • Search Engines and Other Sites. Search engines and other sites not affiliated with the Safe Haven, such as or, may crawl the Website and make available to you publicly-available content and postings from the Website.

4. How We Protect Your Information.

The security of your Personally Identifiable Information is important to us and we take reasonable precautions to protect it. The website is Secure Socket Layer (“SSL”) encrypted. However, notwithstanding such precautions, Safe Haven assumes no responsibility for the security of the Services or any data transmitted to Safe Haven including, but not limited to, information related to potential employment or volunteer applications, or any other matter.

5. Children’s Use of the Services.

The Website is not intended for children under 16 years of age. We do not knowingly collect Personally Identifiable Information from children under age 16. If you are under 16 years old, do not use or provide any information on or through the Website. If we learn we have collected or received Personally Identifiable Information from a child under the age of 16 without verification of parental consent, we will delete that information. If you believe we might have any personally identifiable information from or about a child under the age of 16, please email us at ad***@sa************.org.

6. Social Media

We are active on social media, including Facebook, YouTube, Twitter, Instagram and LinkedIn (“Social Media”). Anything you post on Social Media is public information and will not be treated confidentially. We may post (or re-post) on the Site and our Social Media pages any comments or content that you post on our Social Media pages. You agree to hold Safe Haven Medical Outreach and its affiliates harmless and without liability for the results of any and all content you post on company’s social media pages.

The Site allows you to connect and share data with Social Media. These features may require us to use cookies, plug-ins, and APIs provided by such Social Media to facilitate those communications and features. The Site may use advertising networks and services offered by Social Media to deliver advertising content. Use of these services requires Social Media to implement cookies or pixel tags to deliver ads to you while you access our Social Media platforms.

Your use of Social Media is governed by the privacy policies and terms of the third parties that own and operate those websites and not by this Policy. We encourage you to review those policies and terms.

We also use the YouTube application programming interface (API) Services to allow you to access YouTube content from our Site. Your use of YouTube is governed by YouTube’s Terms of Service and Privacy Policy and not by our Terms of Use or Privacy Policy. We encourage you to read the YouTube Terms of Service and Privacy Policy which are available on its website at

7. Links to Affiliate, Partner, and other Third Party Websites.

To the extent the Website contains links to any networked web pages and/or other websites operated by our partners, affiliates, or other third parties, the privacy policy (if any) featured on such partner, affiliate, or third party site shall control; our Privacy Policy shall not apply. We have no affiliation with any of these other parties and/or websites, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties. We encourage you to review and understand their privacy practices and policies, if any, before using and providing any personally identifying information to them. We are not responsible for the practices, content or information of these websites, or any other use of the linked website.

8. Use of the Websites From Outside the United States

We do not represent or warrant that the Website, or any part thereof, is appropriate or available for use in any particular geographic location. If you choose to access our Website, you do so on your own initiative and at your own risk, and are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Website is hosted in the United States and is governed by United States law. If you are visiting the Website from outside the United States, please be aware that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Website, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

9. Contact Information.

Questions regarding this Privacy Policy should be directed to
Safe Haven Medical Outreach
1580 Bellwood Road, San Marino CA 91108
ATTN: Privacy Team or ad***@sa************.org

10. Changes To Our Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Please check back regularly to see if there have been any changes to this policy, which you can determine by reviewing the Effective Date listed at the top. By continuing to use the Website after those changes become effective, you consent and agree to be bound by the revised Privacy Policy.

11. European Union Area, Switzerland and United Kingdom Users

The following provisions apply only to users residing in the European Union Area (“EEA”), Switzerland and the UK.
Please note, in May of 2018 a new data privacy law known as the EU General Data Protection Regulation (“GDPR”) went into effect. Pursuant to GDPR, we are required to provide those residing in the EEA, Switzerland and the United Kingdom (hereinafter, the “EU Users”) additional information and rights related to the “Personal Data” we collect about them. We summarize such information and rights below.

How To Contact Us

Safe Haven Medical Outreach (the Data Controller) is the owner and operator of the Website. If you need to contact us for any reason related to this Privacy Policy or your use of the Website, please contact us at ad***@sa************.org.

Purpose For Information Collection

As noted in this Privacy Policy, you may visit our Website without being required to provide us with any Personal Data. However, should you decide to provide such information, the information we collect will be used to meet your requests, or to provide you with the applicable information or service requested, and as further described herein.

Legal Grounds For Processing Personal Data

Safe Haven Medical and Therapeutic Outreach will process personal data that we receive from EU Users on the ground that it is in our legitimate interest for the effective administration of the Website, to fulfill and/or address your requests, or to provide the functionalities and features as further described herein.

Your Information And Your Choices; Withdrawal Of Consent

GDPR provides EU Users with additional rights in respect to the Personal Data we hold about you, including the right i) to be informed about the Personal Data we have collected, and ii) to request a copy of the Personal Data, and iii) to have your Personal Data deleted, and iv) to lodge a complaint about our processing of your Personal Data with your local supervisory authority. Upon appropriate written request we will update or amend your Personal Data, but we reserve the right to use any information previously obtained to verify your identity or take other actions that we believe are appropriate and lawful. You may access, correct, or request deletion of your Personal Data—or request that we stop any processing of your Personal Data—by contacting us. We will respond to your request within a reasonable timeframe.

Please note we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Additionally, there may be circumstances in which we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided in data protection legislation in general, and GDPR in particular. Finally, please note that we are not responsible for removing or deleting information from the databases of third parties (such as service providers) with whom we have shared information about you, but we will make the request on your behalf for such removal/deletion.

Children’s Privacy/Note To Parents Of Children Residing In The EEA, Switzerland And UK

The Website does not intentionally or knowingly collect, use, or disclose personally identifiable information about visitors to our Website that are less than 16 years of age. If a child under the age of 16 submits information to us through any part of the Website and Safe Haven becomes aware that the user submitting the information is under the age of 16, the information provided will be deleted as soon as it is discovered and not used for any purpose. If you are the parent or guardian of a child under 16 years of age and believe that they have disclosed personally identifiable information to us, please contact us at ad***@sa************.org and be sure to include in your message the same user name and password and/or email address that you believe your child submitted, if applicable.